Shift Leader

Q2 Management•Morganton, NC

1d•Onsite

About The Position

Q2 Management Inc is a provider of Quality Inspection and Containment services to the automotive OEM supply chain. This role, Shift Leader, is accountable for both operational effectiveness and inspector performance at their designated client site(s). Safety is the top priority to foster a safe and inclusive work environment. Shift Leaders are the technical experts on performing quality control inspections and parts rework, running the shift they are scheduled for and leading the team on that shift.

Requirements

Excellent oral and written communication skills
Ability to maintain composure under pressure and foster a sense of control
Flexible schedule to support various locations
An energetic and achievement-oriented attitude
A dedication to customer service and an "expert-level" of knowledge about clients
Reliable transportation, valid driver's license, and vehicle insurance
Ability to travel within the operating region

Responsibilities

Actively train and Empower a team of quality inspectors, ensuring effective coordination, productivity, and flawless adherence to quality standards
Validate Inspectors are prepared with the tools, equipment and supplies for each Work Order
Conduct multiple validations per Inspector per shift to ensure adherence to inspection instructions
Perform data entry and timekeeping on behalf of your team with utmost accuracy
Complete a pass-down report and provide the customer with a data report at the end of each shift
Exercise Transparent and Honest communication with all team members and share relevant information, goals, and expectations related to PPE compliance, site safety, sign in/out procedures, scheduling and break periods
Demonstrate and enforce 100% compliance with our customer’s PPE rules
Monitor and evaluate the performance of team members, providing constructive feedback, recognizing achievements, and addressing areas for improvement
Maintain clear and Transparent communication channels with leaders, providing regular updates on quality performance and promptly escalate customer concerns
Identify and Empower Inspectors with potential for career advancement
Utilize our company’s vision and values to track and document employee attendance, address performance concerns, and provide guidance and counseling
Uphold the highest ethical standards, promoting a culture of Honesty, integrity and trustworthiness
Promote a culture of continuous improvement and drive employee engagement and development initiatives
Lead by example, demonstrating a strong work ethic, commitment, Ownership and accountability in all aspects of your role