Shift Leader

Playa Bowls • Chicopee, MA

3h • Onsite

About The Position

Playa Bowls, New Jersey's Original Acai Shop founded in 2014, aims to serve high-quality, innovative products that support healthier lifestyles and inspire fun, excitement, and togetherness. The company focuses on providing delicious bowls with authenticity and passion. Starting from a small setup, it has grown into a 250-unit operator and franchisor. As a Shift Leader, you are expected to be a positive and enthusiastic people-person with a passion for fruit, superfoods, and healthy living. This role is an extension of management, entrusting you with shop operations when management is absent. Shift Leaders must be comfortable and skilled at delegating tasks to prioritize the shop's needs. The ideal candidate thrives in fast-paced environments, values career growth, entrepreneurial thinking, innovation, and enjoys a fun atmosphere.

Requirements

• A Team Player
• Positive Attitude
• Flexible Schedule
• FUN
• Must be available to work weekends
• Must pass the required PB Food Safety certification requirement within 3 months of employment

Responsibilities

• Manage and maintain the quality of food, discarding product when necessary
• Delegate work to employees in an appropriate and responsible manner
• Responsible for leading opening and closing shifts
• Manage and issue refunds
• Solve customer issues in a polite and professional manner
• Manage and record inventory levels throughout the shift and at the end of the night
• Count the register, safe, and deposit
• Communicate effectively with management regarding any issues throughout the shift
• Ensure that all tasks are completed in a timely manner and in accordance with company standards
• Lives the Playa Bowls mission, purpose, and values

Benefits

• Tips: Our awesome staff + our awesome guest = a lot of tips!
• Development: Our Playa Bowls training program will allow you to grow your skills to use in any career!
• Fun Environment: We are always dancing, smiling & having lots of fun!
• Playa Discounts: If an employee is working, they receive 50% off and one free bowl during their shift & if they're not working, they receive 30% off! Win-win!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees