Shift Leader - Stevens Point (Full Time)

Goodwill NCW Jobs • Stevens Point, WI

22h • Onsite

About The Position

Goodwill NCW is a nonprofit organization with a mission of elevating people by eliminating barriers to employment. Their unwavering commitment to understanding and addressing the unique needs of their communities drives them to continuously evolve. Together, they transform lives through skill building for sustained employment and improved financial stability. They are proud of the life-transforming impact they make in their communities and to their planet with the help of their donors and shoppers. The Shift Leader provides oversight, guidance, and support to team members as directed by the Store Manager. This role involves leading team members by assisting with training, coaching, and developing skills. The Shift Leader maintains a clean, safe, and organized work area. They demonstrate strong proficiency while remaining adaptable in a dynamic environment, supporting a wide range of tasks including opening and closing the store. The Shift Leader maintains a consistent presence throughout the store while engaging with team members and customers, and communicates with the store leadership team and team members in a way that promotes an effective and consistent flow of information throughout the store. Other duties may be assigned.

Requirements

• Excellent time management and prioritization skills and the ability to work through multiple tasks simultaneously under time constraints.
• Excellent communication, customer service and attention to detail.
• Excellent problem-solving and decision-making skills.
• At least a basic level of competency with Word, Excel, PowerPoint, SharePoint and Outlook.
• Experience with common reporting and dashboard tools.
• Ability to maintain confidentiality.
• Reliable transportation and ability to work a flexible schedule, including holidays, evenings, and weekends, with regular and timely attendance in accordance with the assigned work schedule.

Nice To Haves

• High School diploma or equivalent.
• 1+ year(s) of retail leadership experience.

Responsibilities

• Provides oversight, guidance, and support to team members as directed by the Store Manager.
• Leads team members by assisting with training, coaching and developing skills.
• Maintains a clean, safe, and organized work area.
• Demonstrates strong proficiency while remaining adaptable in a dynamic environment, supporting a wide range of tasks including opening and closing the store.
• Maintains a consistent presence throughout store while engaging with team members and customers.
• Communicates with store leadership team and team members in a way that promotes an effective and consistent flow of information throughout the store.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees