Arby's Shift Leader

Campbell Oil CompanyMyrtle Beach, SC
1d

About The Position

Purpose: To assist in managing and provide exceptional guest service and the attainment of company sales and profit goals by working within the framework of our companies’ values and policies.

Requirements

  • Minimum 6 months experience (supervisory) in the restaurant or retail industries.

Responsibilities

  • Executing systems daily to ensure a well-run shift and a clean and organized restaurant.
  • Be prepared each shift and day to provide outstanding products and services.
  • Assist in the training of team members using the appropriate training systems to provide high quality, plus one hospitality and spotless restaurants.
  • Ensure all guests leave happy and all complaints are resolved.
  • Maintain high standards of service throughout the operational shift and day.
  • Operate shifts in accordance with established performance, profit, and operating standards as outlined by the GM and operations manual.
  • Responsible for the safety and security of all employees and guests by following all federal, state, and company policies as related to safety.
  • Have a good working knowledge and training of all equipment and assume responsibility for the preventive maintenance of restaurant equipment. (Proper cleaning and operation)
  • Supervise and engage team members to perform to their highest possible level of ability.
  • Utilize all available tools to keep accurate and up-to-date records providing historical data to plan for increased sales and profits.
  • Provide consistent leadership creating a culture that engenders excitement, enthusiasm, a positive mental attitude, and commitment towards company objectives.
  • Support all marketing strategies by coaching team members to execute them at a high-level building repeat guests and regulars.
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