Shift Leader

Taco Bell-posted 29 days ago
Full-time • Entry Level
Ottawa, IL
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As a Shift Leader at Team Lyders, you will support daily restaurant operations, assist in training and developing team members, and ensure exceptional service for our guests. You’ll play a key role in maintaining company and brand standards while fostering a positive work environment. This role provides a pathway for leadership growth within the company. What is Team Lyders? Team Lyders operates over 200 Taco Bell locations across the Mid-West, committed to exceptional customer experiences and empowering team members to grow. We foster a positive work culture, value leadership, and strive for operational excellence. Join us to advance your career, make an impact, and grow with a team dedicated to success in the communities we serve!

  • Supervise and support team members during shifts.
  • Assist with training and development of new and existing team members.
  • Foster a positive and inclusive workplace culture, championing Team Lyders’ core values.
  • Set the tone for exceptional customer service and teamwork.
  • Execute MIC Success Routine to ensure operational efficiency.
  • Plan, direct, and deploy crew to meet brand and company standards.
  • Manage product inventory and ordering to meet demand.
  • Assess and coach team members for service excellence.
  • Maintain restaurant cleanliness and equipment standards.
  • Oversee daily restaurant operations, ensuring smooth and efficient workflow.
  • Assist with administrative duties, including back-office organization.
  • Audit CORE performance and provide coaching for improvement.
  • Manage equipment maintenance and safety standards.
  • Perform and oversee cash handling and daily banking tasks.
  • 1+ years of experience in a restaurant leadership or training role.
  • Strong communication and leadership skills.
  • Ability to problem-solve and make decisions in a fast-paced environment.
  • Must be 18 years or older.
  • Ability to pass a background screening and MVR check.
  • Valid driver’s license required for banking duties.
  • Willingness to work weekends, evenings, and extended shifts when necessary.
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