Shift Leader

29017 Jersey Mike's Onalaska•Onalaska, WI

3d•Onsite

About The Position

Jersey Mike's Subs in Onalaska, WI i s looking for Shift Leaders! Become part of Jersey Mike's fun and rewarding organization! As Shift Leader, you are responsible for overseeing in-store operations and coaching crew members throughout your shift. You will set goals, provide job assignments, motivate others, celebrate successes, and providing timely feedback. Ultimately, you will ensure all aspects of your shift run smoothly and effectively.

Requirements

Experience as a Shift Manager or similar role
Knowledge of the industry and relevant health and safety regulations
Commitment to excellent service
Working well within a team
Leadership skills and ability to make decisions fast
Strong problem-solving aptitude
Flexible Availability

Nice To Haves

High school diploma & QSR/restaurant experience is preferred

Responsibilities

Manage employees throughout each shift, communicating responsibilities, providing feedback, and recognizing achievements in a respectful manner
Deploy team members appropriately to meet customers' needs and service standards throughout shift
Communicate shift priorities, goals and results with team members
Support training as directed by General Manager or Assistant Manager(s)
Arrive in a timely manner to be ready in position at the start of scheduled shift
Role model exceptional customer service
Drive sense of urgency through crew members to satisfy customer needs and execute daily operations
Reinforce the use of systems, tools and procedures throughout shift, while taking appropriate steps to correct deficiencies
Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws
Monitor team performance to ensure quality, service, and cleanliness standards are met throughout shift
Complete all required training