Shift Leader

Habit Burger & Grill•Ashburn, VA

20h•Onsite

About The Position

At Habit Burger & Grill, the company's success is attributed to its people, passion, pride, and commitment to excellence. For over 50 years, they have built a culture rooted in quality, teamwork, and opportunity, earning the title of “Best Tasting Burger in America.” The "Habit Difference" is a people-first philosophy that emphasizes well-trained, respected teams empowered to grow, lead, and thrive. The company invests in its employees through hands-on training, clear career paths, ongoing support, and a strong promote-from-within culture, fostering personal and professional growth. As a Shift Leader, you will be responsible for overseeing all Front of House (FOH) and Back of House (BOH) functions to ensure smooth operations and an exceptional service experience for every guest. You will collaborate with the management team to manage food and labor costs, achieve sales goals, and maintain health and safety standards.

Requirements

Strong knowledge of commonly-used concepts, practices and procedures in a restaurant
Read, write and communicate effectively in English
Basic math skills and computer competency
Customer service focused and oriented
Strong problem-solving and conflict-resolution skills
Demonstrate leadership qualities and professionalism
Food Manager Certification and/or ServSafe Manager Certificate required
Ability to work a flexible full-time schedule based on restaurant needs
Ability to travel occasionally for meetings, conferences, and training

Nice To Haves

1 year of experience in related food service management position
2 years of experience in other food service position
High school degree or equivalent

Responsibilities

Greet and interact with guests in a polite and friendly manner
Handle guests’ requests and complaints
Assist in recruiting and hiring of FOH staff
Train and develop FOH staff, ensuring they meet customer service standards
Ensure Team Members comply with all established standards, including personal safety, food safety, sanitation, personal hygiene, appearance, and uniform
Oversee daily operations of a restaurant shift
Increase sales by ensuring guest satisfaction and prompt problem resolution
Ensure food quality and availability
Maintain cleanliness, organization, and stocking in all areas of the restaurant
Supervise and assist in opening and closing the restaurant following checklists
Prepare deposits and reconcile cash drawers and safe from previous shifts
Assist in all FOH and BOH positions as required by business needs
Optimize profits by controlling food and labor costs
Monitor adherence to all applicable labor laws
Other projects/duties as assigned by the General Manager