Shift Leader

Luna Grill•Lakewood, CA

13d•$13 - $22•Onsite

About The Position

Join Our Team as a Shift Leader! Opportunities in California & Texas! Are you a passionate leader with a knack for the restaurant industry? We’re looking for a dedicated Shift Leader to help us deliver exceptional dining experiences. If you’re in Southern California or Dallas/Fort Worth, we want to hear from you! LUN-A-TIC Position Summary The Shift Leader assists in inspiring and developing their team, upholding Luna Grill’s high standards, and providing exceptional guest service and awareness to ensure the guests of Luna Grill will become “Raving Fans”. Will be responsible for running a great shift by providing leadership and guidance in utilization of training tools to the Cashiers and assist the manager as needed.

Responsibilities

Provides knowledge to cashiers and team trainers and empowers the team to provide great guest service and awareness
Informs guest(s) of LTO’s and menu changes and makes recommendations accordingly.
Demonstrates knowledge of the brand and menu items by answering questions about our food, beverages and other restaurant functions and services
Takes guest’s food orders and handle cash and credit transactions according to standards
Works with kitchen staff to meet any special requirements for ingredients and preparation of food
Delivers food and beverages to guests in a timely and efficient manner
Performs side work at the start and end of each shift as required and checks team members our of position if scheduled as MOD
Maintains cleanliness, organization, and mise en place in the service area, dining room and restrooms
Monitors and observe guest’s dining experience.
Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests
Delegates tasks to front of the house team regarding day-to-day operations
Assists with counting inventory and entering into the computer system
Assists with morning admin duties, bank runs, DBR, placing and invoicing Sysco/beer/wine
Assists with training new front of the house team members
Ensures restaurant is running efficiently while Manager is absent
Attends all schedule team member meetings/training and brings suggestions for improvements