Shift Leader - Popeyes, Westminster, CA #11855
About The Position
Essential Duties & Responsibilities include, but not limited to the following. Other duties may be assigned to meet business needs. Promotes Company Mission, Vision and Core Values. Performs all tasks and responsibilities of a crewmember as outlined in the Crewmember job description. Trains newer or less experienced crewmembers in their tasks and responsibilities. Serves as the point person for any guest complaints, and takes responsibility for the unit in the absence of a Manager or Assistant Manager. Enforces all company policies and procedures and brand standards. Understands and adheres to all quality standards, formulas and procedures as outlined in the Popeyes Operations Manual. Maintains a professional appearance and grooming standards as outlined in the Popeyes Operations Manual. Performs light paperwork duties as assigned, and all other duties and tasks as assigned. Completes online coursework on the Learning Hub as directed. Abides by all brand standards and company policies and procedures, including those outlined in the employee handbook. Ability to work weekends, holidays, and evenings. Must have an open availability and be able to run the shift when a manager is not present, as well as complete all PIC job requirements.
Requirements
- Some High school or equivalent.
- Experience in a fast paced environment.
- Ability to understand and implement written and verbal instruction.
- Must be able to work any area of the restaurant when needed and to operate a computerized Point of Sale system/cash register.
- Position requires bending, standing, and walking the entire workday.
- Must have the ability to lift 10 pounds frequently and up to 60 pounds occasionally.
Responsibilities
- Promotes Company Mission, Vision and Core Values.
- Performs all tasks and responsibilities of a crewmember as outlined in the Crewmember job description.
- Trains newer or less experienced crewmembers in their tasks and responsibilities.
- Serves as the point person for any guest complaints, and takes responsibility for the unit in the absence of a Manager or Assistant Manager.
- Enforces all company policies and procedures and brand standards.
- Understands and adheres to all quality standards, formulas and procedures as outlined in the Popeyes Operations Manual.
- Maintains a professional appearance and grooming standards as outlined in the Popeyes Operations Manual.
- Performs light paperwork duties as assigned, and all other duties and tasks as assigned.
- Completes online coursework on the Learning Hub as directed.
- Abides by all brand standards and company policies and procedures, including those outlined in the employee handbook.
- Ability to work weekends, holidays, and evenings.
- Must have an open availability and be able to run the shift when a manager is not present, as well as complete all PIC job requirements.
Benefits
- We offer 401k, Medical, Dental and Vision insurance to full-time employees.
- Employee Discount - receive a 50% discount on meals during your shifts.
- FREE Beverages - receive free soft drinks, tea and water during your shifts.
- FREE Uniform - receive a brand-new uniform at orientation.
- Company-wide discount - receive a 25% discount at over 40 company-affiliated restaurants!
- Flexible Schedules - we’ll work with you because employee work/life balance matters!
- Employee Referral Bonus - refer a friend and get paid!
- Employee Assistance Program - receive confidential, personal, & web-based support on a variety of important topics such as stress management, dependent care, nutrition, legal & finances.
- Advancement - On-the-job skills training to prepare employees for upward mobility opportunities.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
