Shift Leader

El Pollo Loco•Rancho Cucamonga, CA

11d•Onsite

About The Position

Have you ever envisioned leading a team to success or dared to help manage a million-dollar business? Well here’s your opportunity to live the dream! Put your team-building skills to the test and bring us your passion, energy and strong customer service skills. We’ll provide you with an awesome training program, great mentors and an exceptional team that will help you launch your career. The rest is up to you! Shift Leader Summary: Provides oversight to Crew members in the absence of the General Manager or Assistant Manager. Coaches, directs, recognizes outstanding behavior, and establishes priorities for Crew members during their shift. Trains Crewmembers on policies and procedures, ensuring compliance with food safety, security, quality and cleanliness standards Opening and/or closing the restaurant Creating and ensuring superior guest experiences Contributing to the achievement of cost and profit goals

Requirements

Must be an EPL Crewmember certified on all EPL SPECS positions or have 1 or more years of restaurant supervisory experience.
High school diploma or equivalent (GED) preferred. Upon hire must pass the EPL Food Safety Audit (FSA) class.
Excellent written and verbal English communication skills (second language a plus)
Basic math and computer skills, and strong customer service skills
Must have a Serve Safe Certificate at time of hire or obtain a Serve Safe Certificate, where applicable

Responsibilities

Provides oversight to Crew members in the absence of the General Manager or Assistant Manager.
Coaches, directs, recognizes outstanding behavior, and establishes priorities for Crew members during their shift.
Trains Crewmembers on policies and procedures, ensuring compliance with food safety, security, quality and cleanliness standards
Opening and/or closing the restaurant
Creating and ensuring superior guest experiences
Contributing to the achievement of cost and profit goals