Shift Leader

Cheba Hut

5d•$19 - $27

About The Position

As a Cheba Hut Shift Leader, you will oversee overall shop operations to ensure food quality and safety standards, genuine interactions with our fans, shop cleanliness, and ongoing development of the team through role-model behaviors. You will also assist with training, give feedback, lead by example, and create a work environment that facilitates confidence and long-term success in new employees as needed. This position does not have direct managerial duties. This role serves as a pathway to a management position.

Requirements

Think “shop first”/“customer first.”
Demonstrate integrity.
Demonstrate self-direction.
Demonstrate situational awareness and proactive leadership
Ability to establish priorities.
Ability to resolve customer and crew issues.
Ability to work in a diverse culture.
Ability to follow oral and written instruction.
Ability to receive/give direction.
Ability to work under pressure.
Responsible alcohol service training.
Food safety/handling training (as required by state).
Minimum of High School diploma or equivalent required, college degree preferred.
Must be 18 years of age or older.
Minimum of 2 years Restaurant Operations experience required, preferably quick service or fast casual.
Must be certified through Cheba Hut trainers training program.
Food safety/handling training (Food Handlers Card required in NV).
Working knowledge of R365 or similar POS system.
Reliable transportation required
Occasional late-night or early-morning shifts may be required.
Ability to work well under physically and mentally stressful situations.
Ability to lift up to 50 lbs.
Stamina to work a 10-hour shift.
Ability to stand for up to 10 hours per day.
Ability to bend, reach, and maneuver in tight workspaces.
Consistent access to a working smart phone.
Overtime may be required.

Responsibilities

Big 4 (Service, Product Quality, Atmosphere, Cleanliness)
Work hard, have a great attitude, take pride, and give a damn.
Perform opening, closing, and shift change duties per standard operating procedures.
Preserve an upbeat and comfortable shop environment for current clientele.
Cultivate positive relationships with coworkers, customers, vendors, and neighbors.
Set the tone, be a thermostat not a thermometer.
Ensure that our customers have a unique and enjoyable dining experience and verify through genuine interactions.
Maintain overall cleanliness and organization of the shop.
Manage productivity to achieve sales per man hour goals.
Stay informed and up to date on all communications and results.
Assume responsibilities of the shop while on duty.
Uphold food quality and safety standards at the highest level by implementing food preparation and production standards.
Perform various financial activities, such as cash handling, balancing receipts, and deposit preparation.
Communicate sensitive and pertinent information quickly and effectively.
Owning the expediter position
Ensure staff adherence to break policies during shift
Ensure staff completion of all applicable checklists during shift
Monitoring labor and staff productivity levels, coaching when needed
Monitoring bar staff (breaks adherence, adherence to checklists and RSOA)
Aiding in submitting and receiving food orders
Communication with store leadership on any and all-important items from shift