$16-$17/hr Shift Leader (Free College Tuition)

Chick-fil-A The Grove•Hoover, AL

1d•$16 - $20

About The Position

The goal of our Leaders is simple, to lead our Team in the pursuit of excellence. The Leader roles in our restaurant are held by individuals who are committed to leading by example, developing the people under their leadership through hands-on guidance, maintaining the restaurants profitability in keeping with our mission of faithful stewardship, and constantly pushing themselves to grow and maximize their opportunity to have a positive influence on all with whom they come in contact. They must be willing to hold themselves and their Teams accountable for our standards, come up with detailed plans concerning their portions of the business, and take charge in championing the execution of those plans. We strive to ensure that everyone, guest and Team Member alike, is treated with honor, dignity, and respect; our Supervisors commit themselves to this cause through servant-hearted leadership. At Chick-fil-A, the Shift Leader role is more than just a job, it's an opportunity. In addition to working directly for an independent Operator, team members gain life experience that goes far beyond just serving a great product in a friendly environment. Chick-fil-A is a great opportunity for people of all ages and backgrounds, and no experience is necessary. Please consider visiting your local Chick-fil-A restaurant if you'd like to learn more about the team member experience. Work in a Chick-fil-A restaurant A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A.

Requirements

Managerial experience in a service-oriented industry
Expertise in providing excellent customer service
Strong communication, problem-solving, and conflict resolution skills
Strategic, goal-oriented thinker with a coachable mindset
Actively seeking to grow, systemize their processes, and inspire people
Desire to invest in the business, and take an active role in its growth
Ability to maintain a high-energy, productive environment while keeping a level head and positive attitude
Ability to work 35-40 hours per week with overtime opportunities
You will be required to demonstrate a high level of professionalism, with excellent communication skills.
You must have the ability to take initiative and possess skills for problem solving and conflict resolution.
You also must be efficient and detail-oriented with a strong customer focus.

Responsibilities

The Leaderss role for day to day operations is to be responsible for the smooth function of their particular side of the house for a shift
Assigning and ensuring that the Team Leaders and Team Members are handling their respective responsibilities
Valuing and executing our Corporate Purpose and strategies for creating remarkable experiences for our Guest
Maintaining accuracy in cashier tills and change funds
Opening or closing the restaurant
Ensuring that catering goes smoothly by working directly with the Marketing Team
Planning ahead for the next shift, designing transitions, and communicating with their relieving Supervisor
Keep a constant knowledge of performance metrics scores, identify growth opportunities, and plot courses of action accordingly