Shift Leader
Baskin-Robbins•Frisco, TX
70d
About The Position
As a Shift Leader, you will supervise shop operations on a shift-by-shift basis. You will also assist the management team in providing team member support and coaching to ensure tasks are performed effectively.
Requirements
- Basic computer skills
- Fluent in spoken and written English
- Previous leadership experience in retail, restaurant or hospitality preferred.
Responsibilities
- Perform all responsibilities of restaurant team members
- Support the Restaurant Manager in meeting operational goals and execution
- Ensure Brand standards are met throughout shift including preparation of food and beverages
- Communicate shift priorities, goals and results to restaurant team members
- Coach restaurant team members as needed throughout a shift providing timely, constructive and clear feedback
- Support the training of restaurant team members as needed
- Perform oversight of franchisee safety, security and profitability policies/processes throughout a shift
- Communicate clearly with the next Shift Leader to help prepare him/her for shift
- Ensure Food Safety standards are met
- Manage Inventory throughout the shift
- Provide great guest service and coaches restaurant team members to do the same
- Ensures restaurant team members are following cash franchisee management policies
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What This Job Offers
Career Level
Entry Level
Industry
Food Services and Drinking Places
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
