Shift Leader

Mondelēz International•Chicago, IL

About The Position

In this leadership role, you are an internal technical master at the line level who ensures the line team is performing at a level that sustains and improves business results on one or more of 6 stars model. You model priority setting, manage the plan-do-check- adjust cycle and provide coaching and training for your team. How you will contribute You are a key ingredient in helping us change how the world snacks. You will operate and maintain equipment to build technical mastery and to deliver on safety, quality, cost, delivery, sustainability and morale targets, understanding losses in your area and taking the appropriate action to eliminate them. You will use autonomous and progressive maintenance standards to maintain equipment and support new product development. In this role, you will ensure that safety processes are observed [e.g. safety maps, lock out tag out (LOTO) , behavior observation system (BOS) and root-cause analysis (RCA)], that quality assurance activities are performed to ensure zero harm and 100 percent good-quality products, and that resources are properly allocated and available during the shift. You will take the lead for shutdown maintenance, root-cause analysis, stops reductions loss analysis and breakdown elimination. What you will bring A desire to drive your future and accelerate your career. The Shift Leader is responsible for supervising all operational activities during a designated shift, ensuring that production lines meet their SQDCM targets. Acting as the on-shift point of control, the Shift Leader coordinates across teams—including production, maintenance, and quality—while ensuring that all line activities are executed to plan and according to standard work. This role ensures smooth transitions between shifts and provides immediate decision-making support in dynamic production conditions.

Requirements

Autonomous maintenance (AM) Step 4 systems and progressive maintenance (PM) Step 3 systems
Maintaining equipment at basic conditions independently, including the execution of AM & PM (break-down maintenance, planned maintenance) standards on dedicated equipment
Total productive maintenance and Six Sigma including qualification of AM steps 5-6, and PM step 3
Leading line teams
Handling challenging interpersonal situations tactfully
Influencing people in a union environment
Communicating effectively verbally and in writing and good attention to detail
Lead by Example Role model standards and behavior
Leadership presence with the ability to make decisions under pressure
Cross-shift & cross-functional coordination with Excellent communication / interpersonal skills
Role model in problem solving and loss eradication
Build capability through Learn - Do - Teach
Growing team capability through effective coaching and feedback
Empower the team by growing team autonomy
High school diploma or technical qualification required; associate degree or vocational certification preferred.
2-3 years in current role + ready to promote + proven people leadership skills & capability
3+ years of production experience in a manufacturing environment, with at least 1 year in a team lead or supervisory role.
Strong understanding of production line operations, quality checks, and safety requirements
Flexibility required to work any shift.

Responsibilities

Prevent incidents by ensure 'zero safety incidents' mentality and culture in his line(s)/area
Enforce safety rules and ensure a clean, organized, and hazard-free work environment
Promote 5S practices and standard visual management on the line
Prevent incidents by ensure 'zero quality incidents' mentality and culture in his line(s)/area
Monitor adherence to quality standards and take immediate action on non-conformances
Ensure all quality checks, documentation, and traceability protocols are completed correctly
Ensure volumes are produced in time in full against production plan
Input and validate shift performance data in ERP, MES, or production dashboards
React promptly to line stoppages, quality issues, and equipment malfunctions.
Improve cost over time through systemic Loss Elimination, Identify and eliminate losses
Building and growing High Performing Teams in his line(s)/area
Coach and develop the Line teams
Team back up and succession planning
Own the execution of all SWP in the line at the designated shift
Priority Setting through Daily Management System and effective escalation of issues