Shift Leader

Talent at Upbring•Brownsville, TX

1d•Onsite

About The Position

At Upbring, our team is united by a shared mission: to break the cycle of child abuse and advance the wellbeing of children, families and communities, empowering them to thrive. As servant-leaders, we lead by example, working passionately to create a brighter future for those we serve. Every day, we strive to embody our core values: We are Warriors: Fierce, resilient, and courageous, we face challenges head-on with unwavering loyalty and passion. We are Servants: We dedicate ourselves to serving others, empowering those around us to thrive. We are Family: We work together as a supportive, caring community, creating a sense of belonging and strength. Joining Upbring means becoming part of a family of passionate individuals who are fearless in their pursuit of lasting change. Together, we are making a difference, one life at a time. Your Mission in Action The Shift Lead is responsible for overseeing and managing both staff and Unaccompanied Children (UC), ensuring a safe, supportive, and structured environment that meets the needs of the UC in accordance with Agency standards, state licensing standards, and other federal, state, and local regulatory requirements. This position ensures effective program operation during their shift by managing staff performance, addressing issues, and upholding a high standard of care. Additionally, the Shift Leader serves as a liaison with other leads to coordinate and support the overall program.

Requirements

High school diploma or GED
Must be at least 21 years of age
One ( 1 ) -year experience working with children in a social service setting
One (1) -year experience as a supervisor in any setting
Bilingual in English and Spanish, based on service population and area
Ability to think and react calmly and rationally in difficult and stressful situations
Strong interpersonal skills, with the ability to interact effectively with a diverse staff and resident population
Experience in conflict resolution and de-escalation techniques to ensure safety and well-being of residents
Strong verbal and written communication skills
Excellent organizational and time management skills with the ability to meet deadlines
Ability to work both independently and as part of a team

Nice To Haves

Associates degree in Social Services , Human Services, or closely related field
Two ( 2 ) years of previous experience performing direct care services to children and adolescents
Experience in a child welfare or residential care setting, particularly with Unaccompanied Children (UC) or similar populations
Knowledge of relevant state and federal regulations governing the care of Unaccompanied Children and residential programs

Responsibilities

Supervise Youth Care Workers and Unaccompanied Children (UC), ensuring appropriate supervision and line of sight in all living spaces and common areas
Ensure the safety and well-being of UC by implementing safety precautions, restrictions, and interventions, while maintaining security, sanitation, and organizational standards throughout the facility
Provide timely and accurate documentation of incidents, supervision, and daily reports, including completing the supervisory log for all staff members supervised
Support the Site Lead through formal and informal supervision, offering staff ongoing feedback to improve performance and care delivery
Collaborate with team members and shift supervisors to ensure the smooth execution of duties, coverage for staff when needed, and adherence to program policies and procedures
Respond to incidents and emergencies swiftly, notifying program leadership of serious incidents such as containments or runaways, both on and off the facility
Must a ssist in the evacuation of UC during emergencies, including inclement weather, natural disasters, or other unforeseen events, ensuring their safety and well-being
Serve as a role model for UC and staff by demonstrating professionalism, good judgment, and maintaining a positive attitude consistent with agency policies
Foster positive relationships by engaging with UC and Youth Care Workers to reinforce positive behavior, promote social interaction, and support community inclusion
Attend meetings and training, maintaining the required training hours per licensing and ORR standards
Other duties and special projects as assigned