Internal - SL

Captain D's

About The Position

The Shift Leader is responsible for exhibiting Captain D’s Values to guests and team members. When considered the manager on duty (MOD), the Shift Leader is accountable for product quality, restaurant cleanliness and ensuring D’s Hospitality is displayed by all team members.

Requirements

Excellent interpersonal and customer service skills.
Ability to convey information and provide responses to questions.
Ability to manage multiple tasks.
Must be a minimum of 18 years of age

Responsibilities

Demonstrates Captain D’s Values while performing duties and/or running a shift.
Demonstrates D’s Hospitality to all guests and team members.
Takes initiative to learn and maintain awareness of Captain D’s procedures.
Ensures guest satisfaction, Captain D’s standards and safety procedures are followed by themselves and the restaurant team.
Ensures team is following food safety rules and procedures while preparing and serving Captain D’s food.
Ensures overall cleanliness and sanitation of work areas and/or dining room area (including restrooms).
Ensures food being served is high quality throughout preparation and serving food to guest.
Maintains awareness of organizational policies and ensures compliance by themselves and team during assigned shift.
Assists in maintaining restaurant’s profitability through proper food production, following cash control procedures and completion of accounting and administrative reports, as required.
Performs other essential duties as assigned.