Shift Leader

Grand Fitness Mgmt, LLC•Roxbury Township, NJ

4d•$19

About The Position

All of our Team Members at Planet Fitness share one thing in common – a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone® A Shift Leader supervises fellow coworkers while they work, monitoring their performance, ensuring they comply with company and safety policies and delegating tasks appropriately. Shift Leaders are responsible for maintaining an organization’s high performance, quality and safety standards and guaranteeing satisfaction. A Shift Leader performs leadership, management, and organization tasks to ensure team members work efficiently and effectively during their shift.

Requirements

Must be 18 years of age
High school diploma/GED equivalent required
Willing to become CPR/AED Certified (Training provided by Planet Fitness)
Strong customer service skills
Strong problem resolution skills
Strong verbal and written communication skills
Basic computer proficiency (Microsoft Suite)
Ability to lift up to 50 pounds
Ability to walk and stand for prolonged periods of time
Ability to continuously talk in person or on the phone during shift
Will occasionally encounter cleaning chemicals during shift
This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws.

Responsibilities

Organizing shift schedules for team members.
Monitoring attendance, tardiness, and time off.
Assigning duties to specific employees based on role and skills.
Supervising employees and assisting with tasks as necessary.
Supervise performance and sharing feedback with both upper management and team members.
Training new and current team members on tasks.
Handling customer issues and managing conflicts.
Adhering to company policies and health, safety and employment standards.
Upholding integrity and security with member documents and sensitive information always.
Managing club cleanliness and maintenance to ensure all aspects of the club are in like new condition.
Execute retail transactions with accuracy and drive sales goals in compliance with our PCI policy.