Shift Leader | Hot Chi - Downtown| Posted Jan 2026

Hot Chi Chicken + Cedars Mediterranean Kitchen • Chicago, IL

27d • $18 - $20

About The Position

Hot Chi is more than hot chicken—we’re a movement rooted in soul, swagger, and serious food. As a Shift Leader, you’ll be the quarterback of the shift, making sure everything runs smooth, safe, and up to Hot Chi standards.

Requirements

• Leadership experience in a fast-paced kitchen
• Confidence holding others accountable
• Solid communication and organization skills
• Comfort with toast POS system
• Cool under pressure, focused on solutions
• Passion for great food and better teamwork
• Travel between 1-2 of our locations in downtown(15min walk)

Responsibilities

• Follow and complete opening/closing checklists
• Monitor food safety standards and walk-in cooler organization
• Operate and troubleshoot kitchen equipment
• Adjust staffing in real-time to match business needs
• Send daily shift summaries to management
• Enforce policies around uniforms, punctuality, attendance, phone use
• Ensure all team members follow our Quality Identifier standards
• Coach team with respect and firmness
• Handle guest issues like a Hot Chi pro
• Use the D.O.E. Method to resolve problems
• Issue refunds or credits as needed to win customers back
• Receive and stow away deliveries
• Create and oversee prep lists
• Complete full inventory counts as scheduled
• Communicate expected shortages to management
• Scan and upload order invoices.
• Master every item in the Hot Chi recipe book
• Lead prep for all bulk kitchen items
• Oversee the execution and quality of prep lists

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed