Shift Leader

Burger King • Pontiac, IL

140d

About The Position

The BURGER KING SHIFT SUPERVISOR is responsible for leading and motivating the restaurant team in a Burger King restaurant to achieve the high levels of customer service satisfaction. The Shift Supervisor ensures that each visit by a customer results in friendly service and great food in a clean and inviting environment. In addition, she/he manages all aspects of the daily operations of a restaurant to maximize sales, profits and a positive customer experience.

Requirements

• One year of management experience, preferably from a restaurant or retail environment.
• The ability to train, guide and lead Crew Members.
• The ability to work with a high degree of independence and discretion.
• The ability to work flexible hours.
• The ability to work well under pressure.
• Good written, verbal, math and interpersonal skills.
• A high school diploma or GED required.
• Valid driver's license with reliable transportation.

Responsibilities

• Supervises, trains, motivates and leads employees to maintain enthusiastic customer service and ensure orders are taken in a prompt, accurate and courteous manner.
• Supervises Crew Members in the preparation of menu items, cleaning and maintenance of equipment and facilities ensure compliance with Company standards.
• Takes inventory of stock during shift to determine use versus sold.
• Assists store manager in training and enforcing policies and procedures regarding food safety, appearance, customer service, suggested selling techniques and sanitation are followed.

Benefits

• Excellent Employee Benefits and Opportunity

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Food Services and Drinking Places
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees