Shift Leader

Potbelly Sandwich Shop • Brookfield, WI

274d • $15 - $15

About The Position

Potbelly Sandwich Shop is looking for friendly and outgoing people who enjoy working in a fast-paced, friendly environment. The Shift Leader leads and behaves according to Potbelly values. They will lead a shift by managing and developing associates to execute outstanding product quality and customer service, build sales and control costs for each shift.

Requirements

• At least 18 years old
• Minimum of 1 year supervisory experience in a restaurant or retail environment preferred
• Strong written and verbal communication skills
• Ability to stand/walk for 8-9 hours or as needed
• Ability to lift up to 10 pounds frequently and up to 50 pounds occasionally
• Ability to manage potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish
• Ability to handle the heat of the kitchen - knife skills are a plus

Nice To Haves

• Experience in a fast-paced environment
• Problem-solving skills
• Customer service orientation

Responsibilities

• Lead team members on shifts, including efficient assignment of tasks while providing feedback
• Ensure all security procedures are followed
• Ensure back-of-the-house procedural standards are met
• Count drawers and follow proper daily cash handling procedures
• Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently
• Comply with health and safety standards for food, cleanliness and safety
• Restock food line, chips and cooler
• Clean tables, counters, floors, bathrooms, kitchen and utensils; take out trash
• Operate cash register: handle, balance and follow all cash handling procedures
• Effectively handle customer complaints/issues
• Other duties as assigned

Benefits

• Competitive pay
• Medical, Dental & Vision Insurance
• Domestic Partnership Benefits
• Paid Parental Leave
• FSA and HSA with Employer Contribution
• Commuter Benefit Program
• Retirement Savings 401(k) with company match
• Employee Assistance Program
• Paid Time Off
• Discount Program
• Flexible Work Schedule
• Career growth opportunities

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Food Services and Drinking Places