Shift Leader/Manager

McDonald's • Northlake, IL

114d

About The Position

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald's USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald's USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald's USA has no control over employment matters at the restaurant. McDonald's USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

Requirements

• Previous leadership experience preferred, ideally within a restaurant, retail or hospitality environment
• Must be 18 years or older to be a manager in corporate owned and operated restaurants
• Positive team player with a flexible schedule
• Ability to work in a fast-paced environment

Responsibilities

• Lead teams to achieve great operational results
• Uphold McDonald's Standards for Quality, Service, Cleanliness and Value
• Maintain Health Department standards
• Plan and execute New Product initiatives
• Provide leadership to crew and other managers during a shift
• Ensure great Quality, Service and Cleanliness to customers
• Monitor performance during the shift
• Take action to ensure the team is meeting McDonald's standards
• Monitor safety, security, and profitability
• Communicate with the next Shift Manager to help prepare them to run a great shift
• Meet targets during shifts
• Help assigned Departments meet their goals
• Manage Crew
• Ensure Quality Food Production
• Deliver Exceptional Customer Service
• Handle Scheduling
• Conduct Training

Benefits

• Competitive pay with additional performance based bonus program
• Up to 10 days paid vacation
• 5 paid holidays
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language
• Medical, dental and vision coverage
• Short- and Long-Term Disability, life and accident insurance
• Un-Paid Leaves of Absence
• Service awards

What This Job Offers

• Career Level: Entry Level
• Industry: Food Services and Drinking Places
• Number of Employees: 5,001-10,000 employees