Shift Leader- Food Spot

Skechers•Gardena, CA

5d•$24 - $25

About The Position

The Food Spot Shift Leader’s responsibility is to act as a leader for an assigned shift by ensuring that all team members and cooks are connecting with guests and ensuring they have a positive experience while dining and interacting with our team members. The shift leader ensures orders are taken properly and items are prepared according to recipe while also following guests order specifications. This role ensures that the restaurant maintains a clean, sanitary prep kitchen and outside dine-in area.

Requirements

Previous Shift Leader Experience in a restaurant environment preferred.
Flexible to work nights, weekends, and holidays
Ability to follow all guidelines and procedures set forth by Food Spot, local, state, and federal regulations
Possess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teams.
People management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams.
Excellent attention to detail.
Proven time management, consistency, and organizational skills.
Physical ability to deliver food and beverages to guests.
Physical ability to stand for extended periods of time & to move and lift boxes of food/ supplies up to 50 lbs.
High energy, great hospitality and ability to create a welcoming environment required.
Ability to stay calm and work efficiently under pressure.

Nice To Haves

Previous Shift Leader Experience in a restaurant environment preferred.

Responsibilities

Lead/Supervise the performance of all team members, both front of house (FOH) & back of house (BOH).
Promote a fun and positive work environment.
Ensures all checklists, operational policy & procedures, food safety and other company requirements are adhered to and followed by all team members.
Assists management and participates in providing initial and ongoing training to all employees in the restaurant using company training materials.
Verify each guest order for accuracy, manage “to-go” orders, process POS transactions and follow cash handling procedures while also displaying a depth of menu knowledge and tour guiding ability in order to be able to suggest menu or meal options.
Ensure menu items are prepared to recipe and guest’s special requests.
Finalizes food presentation whether dine-in or to go.
Aware of items out of stock, back in stock, and limited quantities and communicates to team members.
Stocks POS supplies, expeditor supplies & paper goods.
Work with others on the line and communicate effectively with cooks and managers in a busy restaurant environment.
Visit tables after food delivery to ensure guests have everything they need (refills, condiments, etc.) and that their experience has met their expectations. Assist with order additional items (desert, to go drinks, etc).
Foster and value a safe work environment by following all personal and food safety and security standards.
Have pride in keeping floors, counters, dining area and restrooms clean at all times with the use of company approved cleaning products.
Clean and sanitize equipment, work surfaces, and prep kitchen/dish room in accordance to cleaning schedules and procedures.
Restocking of supplies (condiments, dispensers) and overall general maintenance of the dining area – ensuring cleanliness and organization.
Ensures the restaurant is opened or closed according to standards during assigned shift.