Shift Leader 2nd Shift

SUNNY GLEN CHILDRENS HOME INC • La Feria, TX

80d

About The Position

The Lead Youth Care Worker (LYCW) position at Sunny Glen Children's Home is responsible for the caretaking and directing of Unaccompanied Children in care as well as designated staff. The LYCW is in charge that communication is flowing for every activity including the program’s overall headcount. The LYCW is also the point of contact for daily intakes/discharges as well as any off-site activities for the unaccompanied child. Other duties may apply aside from those listed in the Essential Duties and Responsibilities of the job role.

Requirements

• Must be 21 years of age or older.
• Must be bilingual in English and Spanish.
• Minimum GED or High School Diploma required.
• Minimum of at least 6 months as a shift lead at any UC program or 1+ years of providing direct care to Unaccompanied Children.
• Ability to read, analyze, and interpret general business periodicals and technical procedures.
• Ability to write reports and business correspondence.
• Ability to solve practical problems and deal with a variety of concrete variables.
• Knowledge of Microsoft Office, Paycom, and Electronic Case Management software.

Responsibilities

• Log information accurately, efficiently, and properly in any given situation.
• Supervise children in their line of sight and be in the immediate line of hearing.
• Maintain professional boundaries and report any concerns immediately.
• Direct traffic in highly congested areas of the schedule.
• Communicate effectively with assigned team members.
• Meet deadlines under pressure in a highly paced environment.
• Maintain an approachable demeanor for children and staff.
• Intervene in situations involving a child to assist in de-escalation.
• Conduct and process child through the intake process.
• Provide mentorship to new employees.
• Locate and gather necessary documentation on unaccompanied children.
• Assist during fire drills and mock evacuations.
• Ensure accurate headcount is provided and correct any errors.
• Direct traffic of unaccompanied children during drills or events.
• Discharge unaccompanied children from iDirect Doc and UC Portal.
• Email program leadership of any discharges, reunifications, or intakes.
• Be well-versed with program policies and protocols.
• Arrive on time for shifts and manage next day's duties.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED