Shift Leader (09114)

Domino's-posted 3 months ago

Entry Level

Farr West, UT

5,001-10,000 employees

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The Shift Leader supervises shifts and/or work areas in the operation of an Independent Domino’s Franchisee’s restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. Responsibilities include managing operations, executing all Company policies, procedures, programs, and systems, and ensuring compliance with all federal, state, and local laws and ethical business practices.

Supervise a restaurant team and maintain adequate shift staffing levels according to projected sales.
Train team members to exceed customer expectations and ensure compliance with uniform and appearance standards.
Coach team members for improved performance and build an atmosphere of teamwork, energy, and fun.
Safely interact with customers at the store.
Receive and process telephone orders.
Handle sensitive and confidential customer information responsibly.
Execute credit transactions and make bank deposits as necessary.
Respond professionally and promptly to all customer concerns or issues.
Solicit customer feedback and use it to improve restaurant operations.
Communicate, train, and promote quality standards to team members.
Execute cash management duties and assist in managing inventory levels.
Prepare product and operate all equipment.
Stock ingredients from delivery area to storage and take inventory.

Understand a team-based environment and be able to coach and be coached.
Create and maintain perfect product and store image.
Have a valid Food Handler Permit.
Experience is a plus but not mandatory.

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Shift Leader (09114)

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