Domino's-posted 3 months ago
Entry Level
Centerville, UT
5,001-10,000 employees

The Shift Leader at Domino's in Centerville is responsible for supervising shifts and/or work areas in the operation of an Independent Domino’s Franchisee’s restaurant. The role ensures high-quality products and customer service are delivered to maintain restaurant profitability. Responsibilities include managing operations, executing company policies, and ensuring compliance with all laws and ethical business practices.

  • Supervise a restaurant team and maintain adequate shift staffing levels according to projected sales.
  • Train team members to exceed customer expectations and ensure compliance with uniform and appearance standards.
  • Coach team members for improved performance and build an atmosphere of teamwork, energy, and fun.
  • Safely interact with customers at the store.
  • Receive and process telephone orders.
  • Handle sensitive and confidential customer information responsibly.
  • Execute credit transactions and make bank deposits as necessary.
  • Respond professionally and promptly to all customer concerns or issues.
  • Solicit customer feedback and use it to improve restaurant operations.
  • Communicate, train, and promote quality standards to team members.
  • Execute cash management duties and assist in managing inventory levels.
  • Prepare product and operate all equipment.
  • Stock ingredients from delivery area to storage and take inventory.
  • Understand a team-based environment and be able to coach and be coached.
  • Create and maintain perfect product and store image.
  • Have a valid Food Handler Permit.
  • Experience is a plus but not mandatory.
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