Shift Lead

Guzmán Y Gómez • Des Plaines, IL

275d

About The Position

Shift Leaders are responsible for the efficient and effective management of restaurant operations on their shifts including but not limited to operations, people management, guest experience and financial management. At Guzman y Gomez Mexican Kitchen, our mission has always been to reinvent fast-food. Since we opened our first restaurant in 2006, we've been OBSESSED with food, bringing the incredible energy of Mexican culture to Chicago during breakfast, lunch and dinner, committed to serving the freshest fast food with the best local ingredients.

Requirements

• Completed (or willingness to undertake) Food Safety Supervisor course.
• Completed (or willingness to undertake) Basset course.
• Proven experience in a management role in the restaurant/hospitality industry or having completed GYG ARM training program.

Nice To Haves

• Good command of spoken and written English.
• Basic people management and conflict resolution skills.
• Personable and approachable disposition.
• Basic understanding of operational and financial reports.
• Possess a good understanding of food safety concepts.
• Willingness and ability to personally execute cooking tasks and food preparation procedures.
• Strong computer/IT acumen including the ability to use Microsoft Office software (Word, Excel, PowerPoint, and Outlook).

Responsibilities

• Ability to develop competence in various GYG systems including TASK (Point of Sale), Crunchtime (Inventory manager), GOMEX, Adi Insights (time & attendance), and Viva GYG (online training and communications).
• Actively engage and motivate crew on shift to achieve shift and restaurant targets.
• Ensure that all menu items are prepared and delivered in accordance with GYG's Food Recipe and training guides, including portioning and quality requirements, at all times including right until closing time.
• Maintain a complete knowledge of menu items and processes, basic ingredients, and food procedures to provide information to guests and crew as required.
• Correctly complete and action daily checklists and paperwork on shift including Ready to Roll, Peak Excellence, Shift Allocation Sheet, Food Safety Checklists, cash management and bank deposits and daily stock management.
• Monitor product levels throughout the shift and communicate effectively with other Cooks to ensure product levels on the line are maintained.
• Ensure crew levels are matched to sales volume and guest demand.
• Represent the GYG brand at all times by living the GYG values and upholding all GYG policies and procedures.
• Support the management team to effectively train new crew members.
• Provide ongoing, constructive feedback to team members on shift, and hold them accountable to company standards at all times.
• Ensure the restaurant team upholds all GYG values, policies and procedures at all times, and escalate compliance concerns to the Restaurant Manager as required.
• Communicate clearly and effectively with the restaurant team and other GYG staff.
• Organize all food as it arrives to ensure orders are provided to the guest together where possible while maintaining peak quality, including line items, sides, sauces, etc.
• Liaise with the line and fries to ensure that products are provided to the guest in a timely manner.
• Comply with all Workplace Health and Safety procedures and practices in accordance with GYG requirements and policies.

Benefits

• Cool uniform.
• Flexible schedule.
• Pumping music all day.
• Overall good vibes.
• Great brand to work for with good values.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level