Shift Lead

Walgreens Boots Alliance • Kingston, PA

273d

About The Position

The position involves opening and closing the store in the absence of management, ensuring all systems start-ups and cash handling are completed. Responsibilities include preparing the store for business, handling deliveries, processing returns, and providing customer service. The role requires engaging with customers, resolving issues, and modeling best practices in customer service. Additionally, the position includes operational tasks such as managing inventory, assisting with store displays, and ensuring compliance with pricing regulations. The individual will also assist with bookkeeping and maintain store cleanliness and order.

Requirements

• One year of prior leadership, supervisory, or retail key holder work experience.
• Fluency in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management.
• Handle cash transactions and ensure proper cash handling procedures.
• Engage customers and provide assistance with products and services.
• Resolve customer issues and ensure a positive experience.
• Coach team members on customer service best practices.
• Assist with warehouse and vendor ordering processes.
• Register all sales accurately on the cash register.
• Assist in evaluating and developing store displays.
• Maintain accurate inventory counts and manage stock rotation.
• Ensure compliance with pricing regulations and signage.
• Assist with bookkeeping activities as necessary.
• Maintain store cleanliness and appearance.
• Ensure compliance with state and local laws regarding regulated products.
• Communicate tasks to team members in the absence of management.
• Report disciplinary issues and customer complaints to management.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Health and Personal Care Retailers