Shift Lead - Eastside

DoorDash USASyracuse, NY
23h$22 - $22

About The Position

DashMart is looking for a motivated and experienced individual that excels in fast-paced, physical environments and is excited to roll up their sleeves and actively engage in day-to-day operations. In this role, you will work within a local fulfillment center supporting Site Management running great shifts, and delegating tasks. As a Shift Lead, you will have shift responsibility for fulfilling orders in a warehouse environment and maintaining inventory, and in some locations, this involves preparing food in a light-prep kitchen.

Requirements

  • You’re self-motivated, positive, and a team player.
  • You work well with others, and you bring a great attitude to your work each and every day.
  • You have high integrity and are excited to delight customers.
  • You have a proven track record of success in food and beverage, warehouse, and/or retail environments.
  • You’re able to be on your feet and move heavy products.
  • You are excited and physically able (with or without accommodation) to lift up to 50 lbs., depending on the needs of the specific site, and can operate a pallet jack and hand truck.
  • You have the ability and desire to obtain and maintain a food handling certificate. (DoorDash will provide this training)
  • You have a high school diploma or GED equivalent.
  • You are at least 18 years of age.
  • You're organized and proficient in Google Docs and Google Sheets.
  • You have flexibility in your schedule. Depending upon the scheduling needs of the hiring site, you can be available for a number of different shifts a week.

Nice To Haves

  • A college diploma is even better but not required.

Responsibilities

  • Be an Owner: Take ownership of your assigned shifts, including warehouse and kitchen processes, safety/cleanliness, quality, and training.
  • Maintain accountability for inventory, equipment, and other company assets to ensure they are properly handled, stored, and protected from loss or theft.
  • Delight Customers: Ensure customer orders are delivered with high quality by executing orders accurately, communicating with customers when issues arise, and making sure Dasher pickups go smoothly.
  • Lead: Guide Operations Associates through their shift by ensuring the team works safely and productively and serving as the point of escalation for daily operations.
  • One Team One Fight: Support operations in both the warehouse and kitchen, assist with day-to-day tasks, and lead by example.
  • Help improve operations: Contribute ideas to improve our quality and customer experience.

Benefits

  • Market Competitive pay
  • Opportunity for pay increases twice a year based upon performance
  • Paid time off (PTO) and sick leave
  • Health benefits starting Day 1 (Medical, Dental, & Vision)
  • 401k match
  • Gym membership reimbursement (up to $75/month)
  • Monthly DashPass subscription (including access to Lyft discounts for full-time employees)
  • Employee Assistance Program
  • Career advancement opportunities
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