Shift Lead | Greenleaf @ John Wayne Airport

MISSION YOGURT INC • Santa Ana, CA

3h • Onsite

About The Position

Mission Yogurt is seeking a Shift Lead for Greenleaf Kitchen & Cocktails located inside the John Wayne Airport. The Shift Lead is responsible for overseeing daily operations by ensuring high-quality service and maintaining an excellent guest experience. This role supports the management team by supervising team members, upholding company standards, and maintaining a smooth and efficient workflow during shifts. The company is looking for someone with open availability, with weekends being a must.

Requirements

• At least 1 year of back-of-house and front-of-house restaurant Lead experience.
• Availability to work nights, weekends, flexible schedules, and holidays.
• Highly energetic, positive, self-motivated, goal-oriented, engaging, dependable, and maintains a professional appearance.
• Exceptional leadership, interpersonal, written, and oral communication, as well as conflict resolution skills.
• Record of maintaining high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction.
• Basic computer literacy, basic math skills, and strong analytical/decision-making skills.
• Assesses work-related issues in a professional manner and exercises honest, non-biased judgment.
• Must be able to pass a 10-year background check per TSA guidelines.

Responsibilities

• Assist in ensuring all food and products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking, and serving standards.
• Control waste and record all waste using the approved guidelines.
• Maintain knife logs and temperature logs.
• Fill in on the line where needed to ensure guest service standards and efficient operations.
• Ensure that all equipment is kept clean and in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs.
• Coaching, training, and guiding team members in the back of house and front of house.
• Help to provide orientation of company and department rules, policies, and procedures, and oversee training of new employees.
• Assist with labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met.
• Maintain appropriate cleaning schedules for both the FOH, BOH, and storage areas.
• Provide safety training in lifting and carrying objects and handling hazardous materials.
• Attends all scheduled employee meetings and brings suggestions for improvement.
• Responds efficiently and accurately to restaurant customer feedback.
• Knowledgeable of restaurant policies regarding personnel and administer prompt, fair, and consistent corrective action for all violations of company policies, rules, and procedures.
• Maintain approachability and cooperation with staff.
• Upholds ideals, values, and practices that are the foundation of Mission Yogurt: Loyalty, Innovation, Service, Communication, and Flexibility.

Benefits

• Medical, Dental, and Vision Insurance, Flexible Spending Account (FSA), Health Savings Account (HSA), Voluntary Life and AD&D, Voluntary Long-Term Disability, Voluntary Accident, Voluntary Critical Illness, Voluntary Hospital Indemnity, and Voluntary Pet Insurance are offered on the first of the month following 60 days of full-time employment.
• 401(k) with company match
• Paid Sick Leave
• PAID employee parking OR company-paid MTS EcoPass
• Employee meal program
• Competitive wages and opportunity for professional growth

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees