Shift Lead

Nothing Bundt Cakes-posted 1 day ago
Entry Level
Orlando, FL
251-500 employees
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At Nothing Bundt Cakes, the shift leads keeps the atmosphere upbeat and the sweets coming. Every day is delicious and satisfying. And as part of this successful and growing brand, there is no shortage of opportunity for promotion. But personal growth and bringing joy to people every day are just a couple of perks of working in our bakery. Here are some others: We have great operating hours – no late nights! Cake discounts. Yummm! This job is fun. It’s literally a piece of cake! This is a great place to make new friends! We love to celebrate and bring joy to the community. Apply now. Joy is the job.

  • Prioritizes the guest experience, models superior guest engagement and fosters a positive work environment.
  • Partners with the Bakery Manager in leading all aspects of the guest experience, cake production, brand and merchandise presentation, work environment, P&L management and inventory control.
  • Supports the Bakery Manager in recruiting, selecting and training team members, directing daily work responsibilities, and providing performance feedback and coaching.
  • Ensures NbC product, service, bakery environment and visual merchandising standards are consistently upheld and that all bakery operations adhere to food and health safety standards and NbC policies and procedures.
  • Assists the Bakery Manager in executing operational and administrative responsibilities, which may include cake production plans, productivity goal setting, team scheduling, supply ordering, sales and labor reporting, basic accounting and expense control procedures, and payroll processing.
  • Co-manages special-order fulfillment via web and email for individual guests and corporate accounts as well as large, complex orders and deliveries.
  • Co-facilitates the opening and closing of the bakery, including cash-drawer balancing and bank deposits.
  • Contributes to marketing strategy execution in the local community by helping to coordinate and participating in special, brand-building events.
  • Maintains hands-on knowledge of all bakery roles and steps in regularly to perform various responsibilities as business needs dictate.
  • Demonstrates an unwavering guest focus and strong interpersonal skills, with the ability to engage, empower and motivate a team and communicate effectively in both oral and written form.
  • Has the ability to delegate tasks, communicate clear expectations, direct others’ work and manage performance.
  • Is highly organized and resourceful, can balance multiple priorities and demonstrates strong follow-up skills.
  • Possesses strong problem-solving skills, with the ability to accurately assess situations and identify issues, develop possible solutions and take the appropriate courses of action.
  • Demonstrates strong learning agility, with a passion to grow and excel.
  • High school diploma or GED; post-secondary education is a plus.
  • 1-3 years of guest-facing experience in a retail, restaurant or foodservice environment, preferably in a lead role with progressive managerial responsibilities.
  • Demonstrated success creating a superior guest experience and coaching others to do the same, training new team members, directing the work of others, and achieving productivity goals.
  • Basic proficiency in Microsoft Word, Excel and Outlook, with comfort in learning new technologies.
  • Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands.
  • We have great operating hours – no late nights!
  • Cake discounts.
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