Shift Lead - Brentwood Park

DoorDash USA•Fort Wayne, IN

1d•$19 - $19•Onsite

About The Position

DashMart is a local-fulfillment center owned and operated by DoorDash, offering customers fast, reliable, and high quality delivery. Customers order their convenience, grocery, retail, and prepared foods in the DoorDash app, and our team members fulfill orders in a real, brick-and-mortar store, for our Dashers to deliver. We’re open early and close late - some sites even run 24/7! DashMart is looking for a motivated and experienced individual that excels in fast-paced, physical environments, and is excited to roll up their sleeves and actively engage in day-to-day operations. In this role, you will work within a local-fulfillment center supporting Site Management running great shifts and delegating tasks. As a Shift Lead, you will have shift responsibility for fulfilling orders in a warehouse environment, maintaining inventory, and in some locations, this involves preparing food in a light-prep kitchen. You’re excited about this opportunity because you will… Be an Owner: Take ownership of your assigned shifts including warehouse and kitchen processes, safety/cleanliness, quality, and training. Maintain accountability for inventory, equipment, and other company assets to ensure they are properly handled, stored, and protected from loss or theft. Delight Customers: Ensure customer orders are delivered with high quality by executing orders accurately, communicating with customers when issues arise, and making sure Dasher pickups go smoothly. Lead: Guide Operations Associates through their shift by ensuring the team works safely and productively, and serving as the point of escalation for daily operations. One Team One Fight: Support operations in both the warehouse and kitchen, assist with day-to-day tasks, and lead by example.You will be expected to engage in professional and respectful interactions with team members and customers, ensuring a positive and safe atmosphere in the warehouse while providing a high-quality experience for our customers. Help improve Operations : Contribute ideas to improve our quality and customer experience.

Requirements

You’re self-motivated, positive, and a team player.
You work well with others, and you bring a great attitude to your work each and every day.
You have high integrity and are excited to delight customers.
You have a proven track record of success in food and beverage, warehouse, and/or retail environments.
You’re able to be on your feet, and move heavy products.
You are excited and physically able (with or without accommodation) to lift up to 50 lbs depending on the needs of the specific site and can operate a pallet jack and hand truck.
You have the ability and desire to obtain and maintain a food handling certificate. (DoorDash will provide this training)
You have a high school diploma or GED equivalent. A college diploma is even better but not required.
You are at least 18 years of age.
You're organized and proficient in Google Docs and Google Sheets.
You have flexibility in your schedule. Depending upon the scheduling needs of the hiring site, you can be available for a number of different shifts a week.

Responsibilities

Take ownership of your assigned shifts including warehouse and kitchen processes, safety/cleanliness, quality, and training.
Maintain accountability for inventory, equipment, and other company assets to ensure they are properly handled, stored, and protected from loss or theft.
Ensure customer orders are delivered with high quality by executing orders accurately, communicating with customers when issues arise, and making sure Dasher pickups go smoothly.
Guide Operations Associates through their shift by ensuring the team works safely and productively, and serving as the point of escalation for daily operations.
Support operations in both the warehouse and kitchen, assist with day-to-day tasks, and lead by example.
Contribute ideas to improve our quality and customer experience.

Benefits

comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching
16 weeks of paid parental leave
wellness benefits
commuter benefits match
paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act)
medical, dental, and vision benefits
11 paid holidays
disability and basic life insurance
family-forming assistance
a mental health program
flexible paid time off/vacation, plus 80 hours of paid sick time per year
vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked