Shift Lead

Stinker Stores, Inc.•Caldwell, ID

About The Position

The Shift Lead rocks the customer service specialist role and brings some scent-sational leadership to the team. You’ll lead with enthusiasm, assist in managing store employees, and make sure everyone is following the company’s policies and procedures. Above all, you’ll be dedicated to ensuring a stinkin’ awesome customer experience!

Requirements

Ability to learn new concepts and stay organized, maintaining a high level of attention to detail while multitasking (there are a lot of moving pieces and skunks headed in every direction!).
Solution focused thinking- You get 5 minutes to complain, and then we solve problems and kick tail!
Must be at least 19 years of age. (We don’t make the rules… or law)
Must consent to and pass a background check.
High School diploma or equivalent.
Prior customer service experience in a retail setting.
You don’t need to be an Olympic athlete, but you do need to be able to balance on a step stool or step ladder, lift up to 50 lbs., and work from floor to eye level.
Able to work in a cooler at an average temperature of 32 degrees (hey, at least it’s not Antarctica).

Responsibilities

Provide scent-sational customer service by creating a welcoming environment, assisting customers with their needs, answering questions, and resolving customer concerns.
Keep the store smelling like roses! Tidy up restrooms, cooler interiors and exteriors, parking lots, fuel islands, equipment, food service areas, shelves, and storage.
Keep merchandise from getting skunky, ensuring items are stocked, faced, and priced correctly.
Manage vendor, warehouse, and fuel deliveries, ensuring everything is in order.
Create, submit, and edit supply orders, keeping inventory stocked and ready to rock!
Assist in onboarding and training, and sniff out ways to engage and motivate the team.

Benefits

Competitive Pay with merit-based raises, and profit sharing twice a year- because when the company does well, we celebrate with you!
Access to the DailyPay app- so you can access your hard-earned cash whenever life strikes, in advance of regular paydays.
6 paid holidays a year, and if you do work on a holiday, you get time and half as a thank you!
Paid Time Off (PTO) that grows with your tenure, so the longer you’re with us, the more time you get to relax!
Referral Rewards-you can earn cash by referring friends to join the Stinker team, if your friend gets hired! Your friends get a great job, and you get a sweet reward!
Health Benefits, including medical, dental, vision, and options for a Health Savings Account (HSA) to help you save for healthcare costs or a Flexible Spending Account (FSA) for medical and dependent care expenses, as well as accident coverage and optional life insurance.
Free Virtual Medical Services through Teladoc, so you can handle minor health issues from the comfort of your home.
401(k) with a skunktastic 25% discretionary company match, because we want to help you build a secure future!
Employee Assistance Program (EAP) to help you with life’s challenges- whether it’s managing stress, tackling financial issues, or navigating legal questions, the EAP provides support.

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