Shift Lead - Nothing Bundt Cakes Snellville
About The Position
We are seeking vibrant, enthusiastic, and dedicated Shift Leads/Managers to join our team. Ideal candidates bring strong leadership capabilities, a positive attitude, and a commitment to delivering exceptional guest service in a fast-paced, joyful environment. The Shift Lead plays a key role in fostering a positive, service-focused environment, ensuring that every guest receives the highest level of hospitality and product quality. The Shift Lead supports the General Manager and assists in successful bakery operations by leading the team, managing shifts, and upholding brand standards at all times. At Nothing Bundt Cakes®, we strive to bring joy to our guests and our communities—making every celebration a little sweeter. Our bakery teams create a warm, welcoming environment where team members embody the Spirit of a Champion, a Servant’s Heart, and the ability to make genuine connections. With over 500 bakery locations across the U.S. and Canada, there’s plenty of opportunity to grow with us! From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes ® is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant’s Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there’s plenty of opportunity to join our family!
Requirements
- 1–3 years of management or shift leadership experience
- Strong sense of teamwork and collaboration
- Ability to follow instructions and uphold company standards
- High level of integrity and professionalism
- Strong alignment with the Nothing Bundt Cakes culture
- Ability to work well under pressure while maintaining a positive attitude
- Friendly, outgoing, and energetic personality
- Strong multitasking skills and attention to detail
- Proven sales ability and comfort engaging with guests
- Genuine care for guest and team member needs
- Ability to work with urgency and efficiency
- Ability to coach, motivate, and influence team members
Responsibilities
- Serve in multiple bakery positions throughout the week
- Lead and manage shifts in the absence of the General Manager
- Abide by and enforce all Nothing Bundt Cakes policies and procedures, including uniform standards
- Uphold the brand’s image and ensure a clean, inviting bakery environment
- Maintain efficient service standards, wait times, and overall guest convenience
- Model exceptional guest service at all times
- Ensure guest satisfaction and address concerns promptly and professionally
- Maintain thorough knowledge of all promotions and product offerings
- Interview, hire, train, and evaluate team members as needed
- Provide continuous feedback, coaching, and performance support
- Accurately complete required administrative tasks, including scheduling, royalty reports, sales and labor reporting, and other operational documentation
- Maintain strong communication with team members, owners, and the home office
- Oversee and reconcile sales transactions to ensure accuracy and compliance
Benefits
- Bonus based on performance
- Employee discounts
- Opportunity for advancement
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What This Job Offers
Career Level
Manager
Education Level
No Education Listed
Number of Employees
251-500 employees
