Shift Lead

PJ's Coffee•Alexandria, LA

8d•$11 - $15

About The Position

Are you looking for a job that ACTUALLY values you, your hard work and shows that appreciation with advancement? How would you like to be a part of a winning team in a fast-paced, fast-growing organization that's on a mission to change the way the world views Coffee and the world-class service that comes with it? Come join the A team and maybe even lead your own team one day - KEEP READING - This isn't just a regular coffee shop. We're doing something different here - we're always looking to improve, always striving to get better and looking for the right people to join us. We don't start at Minimum wage, we start higher, because we think our team members are important to our organization. If you are self motivated, love to make customers smile, can take initiative, and at minimum will put 110% in everything you do we want to talk to you. Not only do our team members have opportunities to grow, both personally and professionally, PJ's Coffee refuses to settle for anything less than extraordinarily high standards, but we believe for the right person extraordinarily high standards are their normal. If you are the right person for this job you wouldn't consider anything less. Are you starving for an opportunity to take on new challenges? Are you ready to see what you can accomplish in a fast-paced environment where having fun is a good thing? Are you ready to join an organization that eats passion for breakfast and leaves mediocrity in the trash? If you love being in a rapidly changing work environment with lots of opportunity, are self motivated, and want to be a part of a dynamic team that absolutely thrives on building relationships with our customers, then we want to hear from you! PJ's Coffee barista's are trained to be experts in not only making our specially crafted beverages, but they are also excellent at explaining our menu, who we are, and why we do what we do, so that our customers continue to be excited about their experience when they visit the coffeeshop. We are experts in our craft and are responsible for developing a positive environment for our customers and team members, all while providing consistently fast, efficient, and world-class service to everyone. PJ's barista's are responsible for PJ's Coffee's reputation and integrity and especially of the specific store in which they are employed. PJ's Coffee expects all barista's to have impeccable customer service standards, excellent product knowledge, full completion of their continued PJ's University training, uphold and implement all food safety and sanitation policies, and show a demonstrated commitment to all core values and principles of PJ’s Coffee. PJ's Coffee hires with the intent for growth of all those who are employed.

Requirements

Barista experience is Ok, but not required! You will be trained in the PJ’s ways of serving the best cup of coffee in town!
Amazing work ethic!
Outgoing and engaging personality!
Genuine Smile!
Exceptional communication and relationship-building skills
Ability to multi-task and work in a fast-paced, team environment
Ability to communicate through different communication including email, phone, text, and company app

Responsibilities

Bring your smile every day and serve customers with a genuine conversation.
Come to work and have fun we all are here so lets clean the store until it shines - customers love this!
Learn all of the "Why's" of the PJ's Brand and be able to answer customers questions.
Must learn the PJ's menu, new LTO's and food items and be able to suggest additions to improve the overall experience and knowledge of customers.
Prepare all beverages and food to meet PJ’s Coffee specifications and customer satisfaction.
Work with the team and compete daily task and duties that are required following all company policies and procedures.
Always offer world-class customer service to our team members and customers at all times.
Pay close attention to all cash handling procedures
Alert management to operational needs, equipment failure, and necessary improvements that are needed
Enforce and abide by company policies, procedures, and safety rules
Attend training sessions designed to increase coffee knowledge and work skills and apply that knowledge to operations