Shift Lead

Qdoba•Fort Wayne, IN

72d

About The Position

Working at QDOBA is about more than just amazing food. At QDOBA, we take pride in serving our community based on a winning recipe of Hospitality, Positivity, and Performance. As a team, we create experiences by bringing a contagious energy level and enthusiasm for preparing delicious food. We count on our restaurant leaders to model the QDOBA Recipe of Hospitality, Positivity, and Performance At QDOBA, we bring flavor to peoples' lives. This means we highly value the diversity and flavor our employees bring to the table. REASONABLE ACCOMMODATION: QDOBA will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job.

Responsibilities

Managing daily activities to achieve excellence in restaurant operational performance
Monitoring staffing levels; recruiting, interviewing, and providing hiring recommendations
Training, developing, coaching, and evaluating employee performance; ensuring systems for training employees are fully implemented and followed
Regularly recognizing and rewarding employees for their work
Interacting with guests and the community; responding to guest questions, concerns and complaints in a timely and professional manner to ensure positive resolution and guest recovery
Considering cost/benefit impact of financial decisions and works to protect the brand
Monitoring costs and adherence to budget and restaurant goals