7Brew Shift Lead TX
About The Position
Our mission is to inspire a community of kindness through a revolutionary coffee experience. Shift Leads of our brew crew are the valuable individuals that execute that mission every day. Shift Leads report to their stand managers. A Shift Lead is responsible for managing the operations of a shift and leading the on-shift crew. A Shift Lead provides correction, encouragement, guidance, and redirection to the team throughout the shift to ensure the integrity of our values, product, and service are maintained in the Manager’s absence. A Shift Lead exemplifies our values and culture every day (on or off the clock), and is a reliable, stable leader the team can lean on in stressful situations.
Requirements
- Ability to work a flexible schedule, which can include early mornings and late nights.
- Follows company procedure for communicating time off requests.
- Regularly works weekends and is available to work holidays if necessary.
- Can create and maintain genuine, uplifting interactions.
- Work carefully and quickly with hot water and coffee, glass bottles, and dairy products.
- Can work outside for prolonged periods, regardless of weather conditions.
- Lift up to 50 pounds.
- Work on their feet for several hours at a time.
- Climb a ladder and use a step ladder.
- Sit, stand, bend, kneel, twist, and squat as necessary to stock and clean.
- Safely walk in between and around cars in the drive through lane.
- Safely use a utility knife.
Nice To Haves
- Previous management or leadership experience preferred.
Responsibilities
- Can converse with customers to confirm their drink orders, and correctly keys them into our point-of-sale system
- Knowledgeable of all recipes and secret menu items
- Knowledgeable of all stand processes and procedures
- Take full responsibility for the operations and energy of the shift: drink quality, customer interaction, speed, music, etc.
- Make changes when necessary
- Communicate with the stand management team about relevant developments in personnel, equipment, inventory levels, and operations
- Assist the stand management team with the training and development of the team members
- Can collect payments for orders and correctly count back change to the customer
- Can prepare all drinks and premixes
- Must always move with urgency, on the customer’s time
- Stays productive and proactive throughout the entire shift, even when business is slow
- Makes personal connections with customers every day through genuine interactions, warm smiles, and open and positive body language
- Knows our menu and drink customizations inside and out; notices if a customer may not be ordering what they truly want and will be able to help the customer identify and correctly order their desired drink, offers suggestions and recommendations when appropriate
- Brings their best self to work every day (good hygiene, plenty of sleep, clean clothes, kept hair/makeup). Dresses appropriately for their assigned positions
- Is familiar with our shift change duties, checklists, and weekly chores.
- Always clocked in and ready to work at their assigned position when their shift begins
- Treats teammates and customers with respect and kindness
- Maintains a safe and healthy work environment by following organizational standards and sanitation regulation
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
