Auntie Anne's Shift Lead

V & J Holding Companies, Inc.Milwaukee, WI
5d

About The Position

Experience is preferred for those interested in this position, and career advancement is available. Shift Leads are responsible for all aspects of the operations as well as building a team to continue to meet both financial and operational excellence.

Responsibilities

  • Prepare dough.
  • Roll, Twist and Bake pretzel products and variations.
  • Prepare Drinks (Lemonade, Soda, Specialty).
  • Assemble Orders for Guests
  • Exhibit Friendly, Courteous Attitude to Guest following acronym GUESTS.
  • Greeting guests, urgency, eye contact, suggestive selling, thank you & smile in voice.
  • Work within a team to service the guest.
  • Operate cash register in accordance with policy.
  • Perform cleaning and maintenance tasks as directed.
  • Maintain a clean workspace by sanitizing workstations/ counter areas frequently.
  • Wash dishes & utensils throughout shift
  • Break down, clean, and put away equipment, utensils, dishes and supplies at closing.
  • Sweep / Mop floors throughout shift and at close
  • Shift lead, manage team members.
  • Coaching and team building skills.
  • Excellent communication skills.
  • Excellent time management skills.
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