Shift Lead Position

Horn Holdings•Shreveport, LA

10d•Onsite

About The Position

SHIFT LEADER: Summary Supervise the cashiers on the shift to ensure quality customer service. Train all new hires in a timely and proficient manner. Maintain cashier skills at all times to efficiently teach and train all cashiers when changes occur to any process, procedure or policy. Operates cash register to itemize and total customers purchases in gas, deli, grocery, beer, liquor, tobacco, lottery, scratch offs, money orders, Cat scale or other retail items by performing the following duties. Make change for all cashiers on shift. Verify all cash drops. Ensure all open/close of shifts are done according to procedure. Maintain inventory control. Essential Duties and Responsibilities Include the following. Other duties may be assigned.

Requirements

Ability to read and comprehend the English language for simple instructions, short correspondence, and memos
Ability to write simple correspondence.
Ability to effectively present information in one-on-one and small group situations to customers and other employees of the organization
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
Ability to deal with problems involving a few concrete variables in standardized situations.
Ability to use cash register, 10-key calculator, count money
It is the responsibility of the shift leader to maintain at all times a valid State and Parish Certifications and/or Licenses.
Must have them with them while on duty and presented to management or official when asked.
Must maintain the following Alcohol Beverage ordinance Card ( by Parish)
Louisiana Responsible Vendors Permit
Valid State Identification card or driver’s license
Copy of Social Security Card

Responsibilities

Train and develop all new hires
Collect cash, check, or charge payment from customer, make change for cash transactions
Counts money in cash drawer at beginning and end of work shift to ensure money balances with sales
Verify all cash drops
Make change for cashiers as needed
Ensure open/close of shifts are done in a timely manner according to policy
Records daily transaction amounts from cash register to balance drawer
Bags merchandise, issues receipts, and redeems promotional coupons
Review price sheets to note price accuracy and changes on gas, deli, beer, liquor, or tobacco and all sale items
Records prices and departments in an accurate manner on the register to ensure taxable items and totals are correct
Stock and clean shelves, and mark prices on items
Use the register to swipe all identification to sell tobacco, beer, liquor and lottery tickets to ensure of legal age to purchase
Promote and ensure customer satisfaction on all purchases
Greet all customers as they enter the store