7Brew Shift Lead OH

ANCHOR POINT MANAGEMENT GROUP-posted 2 days ago
$10 - $12/Yr
Entry Level
Onsite • Newark, OH
Resume
Match Score
Upload and Match ResumeTrack Jobs with Teal

Our mission is to inspire a community of kindness through a revolutionary coffee experience. Shift Leads of our brew crew are the valuable individuals that execute that mission every day. Shift Leads report to their stand managers. A Shift Lead is responsible for managing the operations of a shift and leading the on-shift crew. A Shift Lead provides correction, encouragement, guidance, and redirection to the team throughout the shift to ensure the integrity of our values, product, and service are maintained in the Manager’s absence. A Shift Lead exemplifies our values and culture every day (on or off the clock), and is a reliable, stable leader the team can lean on in stressful situations.

  • Can converse with customers to confirm their drink orders, and correctly keys them into our point-of-sale system
  • Knowledgeable of all recipes and secret menu items
  • Knowledgeable of all stand processes and procedures
  • Take full responsibility for the operations and energy of the shift: drink quality, customer interaction, speed, music, etc.
  • Make changes when necessary
  • Communicate with the stand management team about relevant developments in personnel, equipment, inventory levels, and operations
  • Assist the stand management team with the training and development of the team members
  • Can collect payments for orders and correctly count back change to the customer
  • Can prepare all drinks and premixes
  • Must always move with urgency, on the customer’s time
  • Stays productive and proactive throughout the entire shift, even when business is slow
  • Makes personal connections with customers every day through genuine interactions, warm smiles, and open and positive body language
  • Knows our menu and drink customizations inside and out; notices if a customer may not be ordering what they truly want and will be able to help the customer identify and correctly order their desired drink, offers suggestions and recommendations when appropriate
  • Brings their best self to work every day (good hygiene, plenty of sleep, clean clothes, kept hair/makeup). Dresses appropriately for their assigned positions
  • Is familiar with our shift change duties, checklists, and weekly chores.
  • Always clocked in and ready to work at their assigned position when their shift begins
  • Treats teammates and customers with respect and kindness
  • Maintains a safe and healthy work environment by following organizational standards and sanitation regulation
  • Ability to work a flexible schedule, which can include early mornings and late nights.
  • Follows company procedure for communicating time off requests.
  • Regularly works weekends and is available to work holidays if necessary.
  • Can create and maintain genuine, uplifting interactions.
  • Work carefully and quickly with hot water and coffee, glass bottles, and dairy products.
  • Can work outside for prolonged periods, regardless of weather conditions.
  • Lift up to 50 pounds.
  • Work on their feet for several hours at a time.
  • Climb a ladder and use a step ladder.
  • Sit, stand, bend, kneel, twist, and squat as necessary to stock and clean.
  • Safely walk in between and around cars in the drive through lane.
  • Safely use a utility knife.
  • Previous management or leadership experience preferred.
Track Jobs with Teal

Job Search Resources

•
Resume Builder
•
Resume Examples
•
Cover Letter Examples

Tools

Career Hubs

Guides

Company

© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service