Shift Lead - Belton
Pepperjax Development Company•Belton, MO
3d
About The Position
We are seeking a Shift Lead to oversee the daily operations and team members during a specified shift. The Shift Lead will be responsible for ensuring excellent customer service, supervising staff, and assisting with operational tasks.
Requirements
- High school diploma or equivalent required; additional education or certification is a plus
- Proven experience in a customer service or retail environment
- Strong leadership skills with the ability to motivate and guide team members
- Excellent communication and interpersonal abilities
- Ability to multitask and prioritize tasks effectively
- Knowledge of basic computer skills and experience with POS systems
Responsibilities
- Supervise and coordinate team members during designated shifts
- Provide training to new team members and ongoing coaching to existing staff
- Ensure exceptional customer service standards are met and maintained
- Assist with inventory management and restocking duties
- Handle customer inquiries and resolve any issues in a professional manner
- Maintain a clean and organized work environment
- Collaborate with management to make decisions regarding operational activities
- Adhere to company policies and procedures
- Participate in staff meetings and contribute to team goals and objectives
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Education Level
High school or GED
