Shift Lead

Capriotti's Hawaii•Honolulu, HI

1d•$18 - $24

About The Position

As a Shift Lead , you’ll play a key leadership role in ensuring smooth and efficient operations during your assigned shifts. You’ll lead by example—coaching team members, managing daily tasks, and maintaining Capriotti’s high standards of quality, service, and cleanliness . This role is ideal for someone who thrives in a fast-paced restaurant environment , enjoys leading a team, and is looking to grow their career in hospitality or restaurant management.

Requirements

Previous restaurant, food service, or retail leadership experience preferred (Shift Lead, Crew Leader, or Assistant Manager experience a plus)
Excellent customer service and communication skills
Ability to lead and motivate a team in a fast-paced environment
Strong time management, organizational, and problem-solving abilities
Dependable, adaptable, and team-oriented work ethic
Must be at least 16 years old
Flexible schedule with availability for nights, weekends, and holidays

Responsibilities

Supervise and support team members during daily operations
Delegate duties and ensure tasks are completed efficiently and accurately
Maintain a positive, team-oriented environment that promotes collaboration and respect
Provide exceptional guest service by ensuring every order meets Capriotti’s quality and presentation standards
Follow all company policies and operational procedures, including food safety, sanitation, and cash handling
Assist with labor management, inventory control, and cost monitoring
Maintain cleanliness and organization throughout the restaurant, including kitchen, dining room, and prep areas
Communicate effectively with management and team members to ensure smooth shift transitions
Recognize and reinforce individual and team accomplishments
Act with honesty, integrity, and professionalism while promoting Capriotti’s values and culture