The position involves opening and closing the store in the absence of management, ensuring all systems start-ups, cash handling, and preparing the floor and stock room for business. Responsibilities include managing product returns, order voids, customer refunds, cash drops, and providing change to cash registers. The role emphasizes delivering a distinctive customer experience by engaging with customers, resolving issues, and modeling best practices in customer service. Operational duties include holding store keys, assisting with warehouse and vendor ordering processes, managing sales records, maintaining inventory accuracy, and ensuring compliance with pricing regulations. The position also involves assisting with store maintenance and training team members, while serving as a communication link between management and staff.