The position involves opening and closing the store in the absence of management, handling cash, and ensuring the store is ready for business. Responsibilities include managing product returns, customer refunds, and cash drops, while also providing a delightful customer experience. The role requires engaging with customers, resolving issues, and modeling customer service best practices. Operational duties include holding store keys, assisting with inventory management, and ensuring compliance with pricing regulations. The position also involves training and communication responsibilities, serving as a liaison between management and team members.