Shift Lead

Walgreens Boots AllianceOsbornville, NJ
244d

About The Position

The position involves opening and closing the store in the absence of management, ensuring all systems are operational, handling cash, and preparing the store for business. Responsibilities include managing deliveries, processing returns, and providing customer service. The role requires engaging with customers, resolving issues, and modeling best practices in customer service. Operational duties include managing store keys, assisting with inventory, and ensuring compliance with pricing and regulatory standards. The position also involves maintaining store appearance and assisting with training and communication within the team.

Requirements

  • One year of prior leadership, supervisory, or retail key holder work experience.
  • Fluency in reading, writing, and speaking English.

Responsibilities

  • Open and close the store in the absence of management.
  • Handle cash and ensure the store is ready for business.
  • Manage deliveries and product returns.
  • Engage customers and resolve issues to ensure a positive experience.
  • Model and share customer service best practices.
  • Assist with inventory management and pricing tasks.
  • Maintain store cleanliness and appearance.
  • Assist with training and communication among team members.
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