Shift Lead Security

CDW • Chicago, IL

272d • $22 - $31

About The Position

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW. The Security and Safety Team Lead is responsible for monitoring all individuals (co-workers, visitors, contractors, vendors, customers, messengers and drivers) entering and exiting the building. The Shift Lead's main duty is to help ensure the safety of all coworkers, contractors and visitors in the building and the security of all company assets. This role works under the general direction of the Security Supervisor and assists in overseeing a team of security coworkers, including external contractors.

Requirements

• High school diploma or equivalent.
• 2 years' security experience.
• CPR / First Aid / AED certification.
• Demonstrated ability to stand, walk and move quickly for 8 hours or more per day.
• Knowledge of appropriate two-way radio communication skills.
• Demonstrated ability to make quick and sound decision-making in an emergency.
• Proficient in Microsoft Office applications.
• Strong written and verbal communication skills with the ability to effectively interact with all stakeholders.
• History of balancing competing priorities with the ability to adapt to the changing needs of the business while meeting deadlines.
• Demonstrated ability to observe and report detail.
• Ability to legally operate a motor vehicle.
• Occasional lifting, pulling or pushing up to 50lbs with or without assistance.
• Ability to occasionally stoop, kneel and crouch.
• Ability to stay after scheduled shift until personnel from the next shift arrives.
• Ability to change shifts to support the changing needs of the business.
• Ability to work mandatory overtime after hours and weekends as necessary.
• Ability to move home locations to support changing needs of the business for Illinois-based positions (Riverside, Lincolnshire, Vernon Hills, etc.).

Responsibilities

• Assist with maintaining team's compliance with all departmental and organizational policies and procedures.
• Assist with coaching and mentoring team members.
• Coordinate, track and document all time, attendance and training for Contract Security and in-house Officers.
• Collaborate with the Security Supervisor and Manager on security, loss prevention and safety issues, including investigations.
• Resolve behavior and conduct issues to ensure coverage during shift; identify and escalate investigative and/or repeat coworker and contractor issues to Supervisor.
• Monitor coworkers, drivers, messengers and contractors entering and exiting CDW locations.
• Use CDW standard operating procedures for all visitors and use walk-through and hand-held metal detectors where applicable.
• Urgently respond to emergency situations such as a fire, civil disturbance, bomb threat, explosion, flood, workplace violence, and other similar types of business interruptions covered in the company's Business Continuity Program (BCP) at the appropriate level.
• Monitor and maintain proper radio communications for any emergency and non-emergency activities.
• Provide CPR / First Aid / AED certified services in the event of a medical emergency.
• Escort drivers to the docks and ensure accurate logs.

Benefits

• Pay: $22.54-31.44
• Benefits overview available at https://cdw.benefit-info.com/

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Merchant Wholesalers, Durable Goods
• Education Level: High school or GED