Shift Lead - Livermore PT/FT Available

Pet Food Express • Livermore, CA

276d • $20

About The Position

Pet Food Express is the best place to shop for pet supplies - and it's all because of the people who work here. Sure, we have better products and more convenient services. But most importantly, we offer gold-standard customer service and expert advice for even the toughest pet problems. Sound like you? Join us. Our Lead Sales Consultants coach customers through the ins-and-outs of pet parenthood and lead Sales Associates through the day-to-day of retail operations. They work closely with field leadership to ensure every customer has a fun, friendly, and informative shopping experience and that our employees feel like they matter at work.

Requirements

• A passion for pets and people.
• Leadership experience required preferably in a retail setting.
• Pet retail experience is a plus.
• Eagerness to learn and lots of ambition.
• Ability to work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidays.
• Must be able to lift, move and carry up to 50 pounds while using the appropriate lifting techniques and following all safety rules.
• Ability to climb and balance using a ladder and/or step stool.
• Ability to continuously stand, walk, bend, stretch and engage in repetitive motions throughout shift.

Responsibilities

• Actively approach and engage with our two-legged and four-legged customers.
• Answer customer questions about specific products.
• Use the PFE Whole Life Approach to provide tailored recommendations that help customers live their best possible lives with their pets.
• Participate in and lead daily training and continuous educational programs to enhance your and your team's product knowledge and sales skills.
• Stay up-to-date about new products and the pet community and share what you know with your store.
• Lead PFE Sales Associates through store open and close.
• Operate the cash register in a friendly and efficient manner.
• Lead the unloading of shipments, restocking, and placement of product while maintaining visual and display standards.
• Clean and maintain the store by participating regularly in tasks such as sweeping, mopping, and cleaning pet messes as needed.
• Maintain an awareness of loss prevention by supporting a culture of honesty and connecting the links between customer service and shrink.

Benefits

• Many potential career paths and options for advancement within the company.
• A focus on your development and leadership training.
• Investment in your pet and product knowledge.
• Generous in-store employee discount that extends to your family.
• Health with FSA options, dental, and vision insurance - even pet insurance!
• 401k with employer match.
• Competitive Paid Time Off.
• Bring your well-behaved pet to work.
• Opportunities to make an impact in the community through the Pet Food Express Pet Fair, in-store fundraisers and adoption events benefiting local rescue and shelter partners.

What This Job Offers

• Career Level: Entry Level
• Industry: Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers