Shift Lead - Downtown Concord

Peet's Coffee & Tea • Concord, CA

365d • $16 - $23

About The Position

Peet's is currently seeking passionate Supervisors. The Shift Lead models the unwavering commitment to mastery by ensuring unequaled quality and service. They focus on daily operations of the coffeebar including and act as the Service Leader to ensure excellent customer service.

Requirements

• At least one year previous experience working in a supervisory role with cash handling responsibility in the service or food industry or equivalent related experience and training.
• Friendly, energetic, personable demeanor with a passion for great customer service.
• Professional conduct, agility, and composure in a fast-paced environment.
• Strong time-management and delegation skills.
• Good problem-solving skills and sound judgment.
• Excellent communication skills, relating well to customers and fellow Peetniks at all levels.
• Extremely reliable and punctual.
• Ability to perform various physical tasks during the work shift.

Responsibilities

• Promotes a culture of authenticity, respect, dignity and integrity.
• Inspires a shared purpose and engagement.
• Models a passion and commitment to continued success.
• Executes quality store openings and closings, troubleshoots issues and demonstrates pride in the store.
• Acts as Service Leader at times, ensuring all financial transactions as well as service standards are met.
• Champions the ongoing spirit of development and professional growth across the team.
• Supports a culture that attracts, retains and develops the highest quality Baristas.

Benefits

• Starting pay between $16.75 to $23.00 plus $3.00 - $6.00 per hour cash and electronic tips.
• 401(k) plan, with generous matching (must be 18 years old to qualify).
• Tuition scholarship opportunities through Oregon State University E Campus to any of the 95+ OSU degrees offered.
• Full medical, dental and vision insurance to employees who work 21 or more hours per week (eligible the first of the month after hire).
• Employee Assistance Program including mental health resources for all employees.
• Paid vacation (after a waiting period of 4 months of employment).
• Flexible schedule.
• Free coffee and fresh baked goods as well as an employee discount.
• Opportunities for growth and advancement.

What This Job Offers

• Career Level: Entry Level
• Industry: Food and Beverage Retailers
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees