Shift Lead, Dashmart

DoorDash USA•Norfolk, VA

2d•$21 - $21

About The Position

DashMart is looking for a motivated and experienced individual that excels in fast-paced, physical environments and is excited to roll up their sleeves and lead from the front.

Requirements

You’re self-motivated, positive, and a team player. You work well with others, and you bring a great attitude to your work each and every day. You have high integrity and are excited to delight customers.
You have a proven track record of success in a warehouse, retail, or restaurant environment.
You’re able to be on your feet, and move heavy product. You are excited and physically able (with or without accommodation) to lift up to 40 lbs, and can operate a pallet jack and hand truck.
You have a high school diploma or GED equivalent. A college diploma is bonus points.
You are at least 18 years of age.
You're organized and proficient in Google Docs and Google Sheets.
You have flexibility in your schedule. You may be required to work any day of the week, across daily operating hours

Nice To Haves

A college diploma is bonus points.

Responsibilities

Lead Operations Associates through their shift by ensuring the team is set up for success to work safely and productively, and serving as the point of escalation for daily operations.
Assist with day-to-day tasks. Receive product from vendors, place product in appropriate locations, prepare customer orders, help clean and organize work areas.
Delight Customers. Make sure customer’s orders get delivered smoothly by maintaining menus and systems, communicating with customers when issues arise, and making sure Dasher pickups go smoothly.
Facility Management. Monitor supplier deliveries, manage regular cleaning and maintenance schedules.
Help improve operations. Contribute ideas to improve our quality and customer experience.

Benefits

a 401(k) plan with employer matching
16 weeks of paid parental leave
wellness benefits
commuter benefits match
paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act)
medical, dental, and vision benefits
11 paid holidays
disability and basic life insurance
family-forming assistance
a mental health program
For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.