Shift Lead, Dashmart

DoorDash USA • Norfolk, VA

5h

About The Position

DashMart is a new team at DoorDash focused on building a new type of convenience store, offering both household essentials and local restaurant favorites to our customers’ doorsteps. DashMart is looking for a motivated and experienced individual that excels in fast-paced, physical environments and is excited to roll up their sleeves and lead from the front.

Requirements

• You’re self-motivated, positive, and a team player. You work well with others, and you bring a great attitude to your work each and every day. You have high integrity and are excited to delight customers.
• You have a proven track record of success in a warehouse, retail, or restaurant environment.
• You’re able to be on your feet, and move heavy product. You are excited and physically able (with or without accommodation) to lift up to 40 lbs, and can operate a pallet jack and hand truck.
• You have a high school diploma or GED equivalent.
• You are at least 18 years of age.
• You're organized and proficient in Google Docs and Google Sheets.
• You have flexibility in your schedule. You may be required to work any day of the week, across daily operating hours

Nice To Haves

• A college diploma is bonus points.

Responsibilities

• Lead Operations Associates through their shift by ensuring the team is set up for success to work safely and productively, and serving as the point of escalation for daily operations.
• Assist with day-to-day tasks. Receive product from vendors, place product in appropriate locations, prepare customer orders, help clean and organize work areas.
• Delight Customers. Make sure customer’s orders get delivered smoothly by maintaining menus and systems, communicating with customers when issues arise, and making sure Dasher pickups go smoothly.
• Facility Management. Monitor supplier deliveries, manage regular cleaning and maintenance schedules.
• Help improve operations. Contribute ideas to improve our quality and customer experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED