Shift Leader - Car Wash Plainfield $21+/HR

WashU CarwashPlainfield, IL
4d$15 - $16Onsite

About The Position

At WashU, a shift lead plays a key role in overseeing daily operations and supporting team performance during their assigned shift. This position is responsible for ensuring efficient operations, maintaining high-quality service standards, and delivering exceptional customer experience. Shift leads help guide team members, uphold company processes, and contribute to a positive, fast-paced, and team-oriented environment.

Requirements

  • Strong leadership, communication, and interpersonal skills; prior leadership or supervisory experience preferred
  • Ability to work in a fast-paced, team-oriented environment while maintaining high service standards
  • Customer-focused mindset with the ability to resolve issues professionally and efficiently
  • Detail-oriented with the ability to manage operations and transactions accurately
  • Reliable and punctual with flexibility to work weekends and holidays as needed
  • Physically able to operate car wash equipment and perform general cleaning and maintenance tasks
  • No prior car wash experience is required—we provide on-site training to help you succeed.

Responsibilities

  • Lead and support daily operations during assigned shifts, ensuring efficiency and quality standards
  • Supervise, assign tasks, and provide coaching to team members
  • Deliver excellent customer service by addressing questions, concerns, and resolving issues
  • Promote and upsell memberships and premium services
  • Monitor equipment and wash processes; report or address issues as needed
  • Maintain a clean, safe, and organized facility
  • Perform basic operational tracking (sales, cars serviced, incidents) and support inventory needs

Benefits

  • We offer flexible scheduling with both part-time and full-time positions available, ranging from 24 to 40 hours per week.
  • Team members enjoy free car washes and the opportunity to earn commission on monthly wash membership sales.
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